Discovery intake
Capture the business problem and the outcome the caller wants to discuss.
Start discovery calls with a clearer business brief.
An AI voice assistant for consulting firms can capture business challenges, organise discovery enquiries and prepare consultant callbacks. Focus on understanding the request before anyone commits to advice or a scope.
Broad requests often hide different expectations about deliverables, timing and decision-makers. A structured first conversation helps consultants decide who should respond and what to prepare.
Capture the business problem and the outcome the caller wants to discuss.
Identify the relevant practice or specialist team.
Collect preferred times and participants for confirmation.
This is a proposed script, not a customer recording or a claim that the workflow is already connected. Test interruptions, incomplete answers and requests for a person in your pilot.
CallerWe need help improving our operations before opening another location.
AssistantWhich part of the operation is creating the most difficulty, and when are you planning the expansion?
Next step: Share a concise problem statement, intended timeline and unanswered questions with the relevant consultant. Keep confidential materials out of the initial intake.Consulting CRM, practice directory and meeting calendar may be part of your proposed setup. Confirm supported connections, permissions and an approved source of answers with the team. When access fails, collect a request instead of inventing an answer.
Share a concise problem statement, intended timeline and unanswered questions with the relevant consultant. Keep confidential materials out of the initial intake.
Agree on callback ownership and timing. Confirm live-transfer support for your chosen phone setup separately.
Record a baseline, choose a bounded pilot and have your team review a sample of conversations. Separate requests from confirmed outcomes and record errors alongside successes.
Use the pilot checklist →The proposed scope is discovery and routing. A consultant should evaluate the facts and agree on scope before giving professional recommendations.
Share your consulting crm, practice directory and meeting calendar during discovery. Supported access, data fields and failure handling need to be confirmed and tested. The browser demo does not establish that these integrations are available.
Share the languages, accents and mixed-language conversations your callers use. Ask for a demonstration of those exact scenarios before rollout; this website does not publish a verified language coverage list.
Start with expected connected call minutes and a defined call type. Request a deployment-specific quote. Confirm telephony, setup, taxes and integration costs in your quote, then measure cost per useful outcome.
Share call volume, language requirements, common enquiries and the next step your team wants to improve. We can discuss a pilot and the connections it would need.